Retail Operations Coordinator

Job Locations UK-London
Job ID
# of Openings
Retail Operations
c£25-30k + benefits
Permanent Full-Time


As Retail Operations Coordinator, you will be responsible for supporting the Retail Operations Manager in all retail operations activity to ensure the smooth running of the multi-brand stores and online store. The successful candidate will have a minimum 2 years’ experience in retail operations and a passion for contemporary luxury womenswear.


  • Awareness of best practise in order to maintain store standards with the ability to consider or propose alternative working methods, where relevant.
  • Provide clear feedback and update line manager regularly.
  • Updating and issuing of retail store information.
  • Assist the Retail Operations Manager in maintaining excellent standards in all areas of operational activity for the physical store and online store.
  • Support the online store in relation to stock and replenishment, customer enquiries, customer service and operational activity.
  • Provide in store systems support.
  • Analysis of sales information.
  • Stock control and replenishment, monitoring fast selling styles.
  • Support store maintenance and health and safety.
  • Support the opening of new pop up stores and store events.
  • Coordinate relevant carriers, hangers, etc.
  • Support with store recruitment and temps where required.
  • Assist the team with organisation and management of trunk shows and events.
  • Provide support with business administration, coordinating meetings and calendar management.


  • Retail Operations Assistant with a minimum 1-2 years’ experience supporting store operations.
  • Well-spoken with excellent verbal and written English communication skills.
  • Good numerical skills.
  • Highly organised and accurate.
  • Dedicated, hard-working and committed individual willing to invest long term.
  • Proficient in MS Word and Excel, DropBox and Calendar management.


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